For all customer service enquiries, please call 0203 455 2145. Please not that this is the only way to contact us about customer service issues. Contact via eMail and social media may not get to us and may not receive a timely (or otherwise) response.
So, if you want to say hi, make suggestions, or ask non urgent questions that don't need a guaranteed reply, then we'd love you to email or use social media to reach out to us. Otherwise, if you need to talk about a customer service issue, please phone.